NYCShuttle “Complex Site”

  • NYCShuttle requested a custom look and feel, a very simple method of purchasing tickets with a focus on representing a “different” kind of bus line. 
  • Seeking a playful and comfortable feel, Digital Personae created an easy to use “short site”. It does one thing and does it well. NYCShuttle.com helps customers to quickly get the information they need with understandable navigation, limited depth, attractive branding, a schedule with real-time available seating, maps and descriptions showing pick-up and drop-off locations and most importantly a painless and trusted method of purchasing tickets.

  • Digital Personae created the site iteratively with the customer and with a very short deadline and in budget.
  • The first online sale was within 1 hour.
  • Digital personae has helped nycshuttle to protect it’s domain, purchased appropriate “nearby” domains and prepared the company for future growth at minimal cost.
  • NYC Shuttle has expanded the use of Digital Personae technology to include administration programs that allows them to manage the entire bus line’s ticket sales, manifests, scheduling, pricing and special charters. The managers are updated in real-time with all sales using sms and a custom desktop widget and they now have a proprietary Dashboard with real-time sales along with historical data in a straightforward one page presentation.
  • Digital Personae is currently integrating Voice over IP, using open source software, into their system to further increase efficiencies.

Innovations: Javascript/database powered purchase page with javascript active dates calendar creating an unusually quick and browser compatible interface to the schedule and purchase tickets pages, pdf schedule printing with real-time available seats, custom 18 table schema on an internet enabled database [encompassing ticket sales, rider management, bus management, schedule management, coupon creation, charter creation], mailing list management, desktop daily sales widget, sms real-time sales notification, full administrative functionality, and FLEX/flash Dashboard for real-time and historical data presentation.

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